Terms of Service

Last updated: 22 October 2026

Who we are

Charles Stevens trading as Coppertop’s Clobber
50 Chaddiford Lane
Barnstaple, EX31 1RE
United Kingdom

Email: coppertopclobber@gmail.com

Our products

We sell vintage and pre-loved clothing, footwear and accessories. Please read the individual description, measurements, condition notes and photographs before ordering. Signs of age or wear and any disclosed faults form part of the item description; this does not remove your statutory rights. Label sizes can differ from modern fit, so use the measurements provided.

Prices and payment

Prices and applicable delivery charges are displayed before payment. Your selected checkout currency and final order total are shown at checkout. We accept the payment methods offered there. If we discover an error affecting your order, we will contact you to explain and agree a correction or cancellation; we will not charge an increased amount without your agreement.

Orders and availability

Most items are one-offs. If we cannot fulfil an order, we will contact you and refund any payment for the unavailable goods and associated delivery charges as appropriate. An order acknowledgement confirms receipt of your order; we confirm acceptance when the goods are dispatched.

Delivery

See our Shipping Policy for rates, destinations, processing times and delivery estimates. Please provide an accurate delivery address. We remain responsible for fulfilling our legal delivery obligations, including resolving lost or damaged deliveries with our carrier where applicable. Unless otherwise agreed, goods will be delivered within the period required by applicable law.

Cancellation, returns and faulty goods

Our Returns & Refunds Policy explains how to cancel and return an order, who pays return postage and how refunds are made. Your statutory rights apply to sale and second-hand goods. Nothing in these terms excludes or restricts consumer rights that cannot lawfully be excluded.

Privacy

Read our Privacy Policy for information about personal data and cookies.

Website use and responsibility

Please use the website lawfully and do not interfere with its operation. Our original website content and branding may not be reproduced commercially without permission. Third-party trademarks belong to their respective owners.

We do not exclude or limit liability where doing so would be unlawful, including liability for fraud or death or personal injury caused by negligence. Your mandatory consumer protections continue to apply.

Questions and complaints

Email coppertopclobber@gmail.com with your order number and details of the issue so we can help. Any change to these terms applies to future orders and does not remove rights relating to an existing order.